Accessibility Statement
B-L-U-R.SHOP
Accessibility Statement
Updated: September 2024.
GENERAL
B-l-u-r.shop strives to ensure that its services are accessible to people with disabilities. B-l-u-r.shop has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence. B-l-u-r.shop is taking measures to ensure that all of the pages on its website meet W3C WAI’s most recent Web Content Accessibility Guidelines, Levels A and AA.
DISCLAIMER
B-l-u-r.shop continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
Despite our efforts to make all pages and content on B-l-u-r.shop fully accessible, this is a work in progress. To the extent any content is not fully accessible, this may be a result of B-l-u-r.shop not having found or identified the most appropriate technological solution. Under such circumstances, we will work diligently to remedy any inaccessibility.
HERE FOR YOU
If you are experiencing difficulty with any content on B-l-u-r.shop or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
CONTACT US
If you wish to report an accessibility issue, have any questions or need assistance, please contact Blur Designs Customer Support as follows:
Email: becca@b-l-u-r.com
Frequently Asked Questions
When Will my Order Ship?
Every product page has an estimated shipping time frame, and each one varies depending on the product. Our team works hard to update these estimated time frames frequently to remain accurate for our customers. However, you are always welcome to reach out to becca@b-l-u-r.com if you have further questions.
Can I Cancel My Order?
We offer a 24-hour grace period after orders are placed to cancel orders as long as it has not shipped. After 24 hours, orders can no longer be canceled. To inquire about a cancellation, please get in touch with becca@b-l-u-r.com .
How Can I Return My Items?
Not all items sold on our website are eligible for returns. Please visit our returns page for more details about returns we accept. If you seek to return an item that is eligible for a return, please contact becca@b-l-u-r.com to inquire about receiving a return label. All refund amounts will be minus original and return shipping costs.
Do You Offer A Trade Discount?
Not currently, but hoping to soon!
When will my presale order ship?
All orders placed during our presale will be shipped during the first week of December. We'll send tracking information once your order is on its way!