FAQ

Every product page has an estimated shipping time frame, and each one varies depending on the product. Our team works hard to update these estimated time frames frequently to remain accurate for our customers. However, you are always welcome to reach out to becca@b-l-u-r.com if you have further questions.

We offer a 24-hour grace period after orders are placed to cancel orders as long as it has not shipped. After 24 hours, orders can no longer be canceled. To inquire about a cancellation, please get in touch with becca@b-l-u-r.com .

Not all items sold on our website are eligible for returns. Please visit our returns page for more details about returns we accept. If you seek to return an item that is eligible for a return, please contact becca@b-l-u-r.com to inquire about receiving a return label. All refund amounts will be minus original and return shipping costs.

Not currently, but hoping to soon!

All orders placed during our presale will be shipped during the first week of December. We'll send tracking information once your order is on its way!